Patient Info

In the event of an emergency, dial 911. An on-call physician can be reached by dialing (478) 745-4206.

Payment for office appointments is expected at the time of service. Hospital and surgery charges are discussed individually. For more information, visit our insurance page.

As a courtesy, claims may be filed directly to your insurance plan. Our staff is knowledgeable about current plan participation, but as a patient, you should also contact your insurance company to verify that our surgeons are covered providers. While our billing department can assist you with insurance issues, you, as the patient, are ultimately responsible for your bill in the event of non-payment from an insurance company. For more information about plans we participate with, please visit insurance information tab.

Patients’ requests for prescription refills are handled in 24 to 48 hours: requests for prescription refills received prior to 3:00 p.m. are addressed the same day; prescription refills received after 3:00 p.m. are addressed the following business day. For refills, please call our refill prescription line at (478) 745-4206, extension 3.

The Georgia Regional Academic Community Health Information Exchange (GRAChIE) is a big name with a big goal.

GRAChIE is a network that connects practitioners and healthcare settings across Georgia, all of whom have made the decision to participate for one reason – to improve patient care.

Across the country, networks like GRAChIE, known as Health Information Exchanges (HIEs), are being formed. Currently, GRAChIE links providers across Georgia from various care settings, including pediatrics, primary care, long-term care, home health and hospitals.

The purpose is to ensure that you and your family receive the best healthcare possible. GRAChIE will allow doctors, nurses and other healthcare providers to share vital information securely and electronically, reducing the need for patients to relay their medical information to every health professional involved with their care.

For additional information or to opt-out visit their website GRAChIE.org.

Click here for information about your rights under Georgia’s state law.

State Law Protections Against Surprise Medical Bills Certain states have enacted laws against balance billing, also known as surprise billing, and some of these laws include protections regarding non-emergency services by out-of-network professionals at in-network facilities. Below is an overview of applicable protections in the states where Select Medical operates critical illness recovery hospitals and/or inpatient rehabilitation hospitals. For information regarding these protections in all states as well as other types of balance billing protections, visit State Balance-Billing Protections | Commonwealth Fund

Georgia: Individuals covered under health care plans licensed by the Georgia Office of the Commissioner of Insurance, as well as state health care plans, are entitled to protections under Georgia law from balance billing by out-of-network professionals.

Click here for more information on the Good Faith Estimate

We would be happy to answer any questions you have about your care and experience at OrthoGeorgia. Please view our frequently asked questions for more information about OrthoGeorgia, insurance and billing, and our surgery center.

Awards and Affiliations

Viewers Choice 2020
The Telegraph Best of 2021
Greater Macon Business of Year
Go Beyond Proffit Member
Top 100
AAAHC Accreditation
ACR Radiology Computed
ACR Radiology Magnetic
ACR Radiology Magnetic
TheOrthoForum Member
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