OrthoGeorgia is seeking an Orthopedic Medical Assistant to work with a fellowship trained Orthopedic Spine Surgeon in our Macon and Warner Robins offices. Responsible for rendering professional clinical care within the medical practice in support of and as directed by the physician or other practitioner. Professional clinical care includes direct patient care, as well as maintaining an accurate patient medical record. The Medical Assistant will also have general responsibilities to assist in day-to-day operations of the office, to include EMR scribe.
OrthoGeorgia is seeking a friendly, energetic, individual to serve as a full-time member of the Front Office team.
The Front Desk Clerk performs a variety of patient registration, check-out, scheduling, and billing duties.
The successful candidate will have a passion for customer service, a pleasant personality, and a high level of confidentiality and professionalism.
OrthoGeorgia is seeking an Occupational Therapy Tech to join our team. The Occupational Therapy Tech provides patient care, therapy support and administrative duties as directed by rehab therapists in a therapeutic manner which acts to promote the patient’s functional ability and lead to improved quality of life.
OrthoGeorgia is seeking a friendly, energetic, individual to serve as a full-time member of the Front Office team. The Front Desk Clerk performs a variety of patient registration, check-out, scheduling, and billing duties. The successful candidate will have a passion for customer service, a pleasant personality, and a high level of confidentiality and professionalism.
OrthoGeorgia is searching for a full time Appointment Scheduler for our busy Orthopaedic practice. This position schedules patients for multiple providers in multiple locations. Prior patient scheduling experience in an office or hospital setting is preferred. Familiar with high call volumes is a plus. Experienced applicants only.
Primary Responsibilities:
- Responsible for answering phone calls and scheduling patient appointment.
- Gathers and updates insurance information, personal data and notifies patients of financial expectations.
- Determines which physician to place patient with based upon pre-determined criteria.
- Communicates and collaborates with providers and provider’s staff to ensure patient scheduling needs are met.
- Have basic knowledge of medical terminology
- Understanding of medical insurance plans and benefits
- Ensure proper HIPAA practices/precautions are followed
- Be knowledgeable on HIPAA laws and regulations
- Perform other duties as assigned.
Required Qualifications, Skills and Abilities:
- High School Diploma or GED required.
- Minimum one year of experience in medical office setting.
- Strong communication skills, ability to communicate with patients, office staff and others in a clear, positive, and professional manner
- Ability to interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
- Ability to operate a variety of standard office machines, including a personal computer and a variety of software programs.
- Strong organizational skills and attention to detail.
- Knowledge of Athena EMR system is a plus
